:root{color-scheme:light;font-family:Inter,system-ui,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-optical-sizing:auto;--c-aeliv: #3C0061;--c-aeliv-deep: #26003E;--c-brand: #3C0061;--c-brand-deep: #26003E;--c-brand-soft: #B57BE0;--c-brand-tint: #F3E8FA;--c-brand-tint-2: #FBF7FD;--c-bg: #f2f2f7;--c-panel: #ffffff;--c-balloon: #f5f4f8;--c-balloon-hover: #efe6f8;--c-balloon-deep: #ebeaf0;--c-border: rgba(60, 0, 97, .1);--c-text: #1a0d28;--c-text-soft: #636366;--c-text-muted: #8e8e93;--c-ok: #16a34a;--c-warn: #d97706;--c-danger: #dc2626;--c-inbound: #ffffff;--c-outbound: var(--c-brand);--c-note: #fff7d6;--c-note-border: #f5d77a;--radius-sm: 12px;--radius-md: 16px;--radius-lg: 22px;--shadow-xs: 0 1px 2px rgba(0, 0, 0, .04);--shadow-sm: 0 2px 12px rgba(0, 0, 0, .06), 0 1px 2px rgba(0, 0, 0, .04);--shadow-md: 0 8px 28px rgba(0, 0, 0, .1), 0 2px 6px rgba(0, 0, 0, .04);--shadow-lg: 0 24px 64px rgba(38, 0, 62, .28);--ease: cubic-bezier(.22, 1, .36, 1);--dur: .22s;--focus-ring: 0 0 0 4px rgba(181, 123, 224, .35);--pane-gap: 14px;--text-xs: 13px;--text-sm: 15px;--text-md: 17px;--text-lg: 20px;--text-xl: 28px;--text-2xl: 34px}*{box-sizing:border-box}html{-webkit-text-size-adjust:100%}html,body,#root{margin:0;height:100%;background:var(--c-bg);color:var(--c-text);font-family:inherit;font-optical-sizing:auto;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;text-rendering:optimizeLegibility;font-feature-settings:"ss01" on,"cv11" 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#ffffff1a}.sidebar-footer{margin-top:auto;display:flex;flex-direction:column;gap:14px}.client-brand{display:flex;align-items:center;gap:10px;padding:10px;border-radius:var(--radius-md);background:#ffffff14;border:1px solid rgba(255,255,255,.1);min-width:0}.client-brand-logo{width:36px;height:36px;border-radius:10px;object-fit:contain;background:#fff;flex-shrink:0}.client-brand-mark{width:36px;height:36px;border-radius:10px;background:#fff;color:var(--c-aeliv);display:grid;place-items:center;font-weight:700;font-size:15px;flex-shrink:0}.client-brand-name{font-size:14px;font-weight:600;color:#fff;letter-spacing:-.02em;line-height:1.25;overflow:hidden;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical}.ws-state{font-size:12px;color:#d8ccff;display:flex;align-items:center;gap:6px}.ws-state .dot{width:8px;height:8px;border-radius:50%;background:#f87171}.ws-state .dot.open{background:#34d399}.ws-state 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10px;border-radius:6px;font-size:13px;overflow-wrap:anywhere;word-break:break-word;max-width:100%;box-sizing:border-box}.login-card .login-hint{margin-top:14px;font-size:12px;color:var(--c-text-muted);text-align:center}.login-card code{background:var(--c-brand-tint);color:var(--c-brand);padding:1px 6px;border-radius:4px;font-size:12px}.boot{min-height:100vh;display:grid;place-items:center;color:var(--c-text-muted)}.conversations-page{display:grid;grid-template-columns:240px 320px minmax(0,1fr);gap:var(--pane-gap);height:100%;min-height:0;overflow:hidden}.conversations-page.has-drawer{grid-template-columns:240px 320px minmax(0,1fr) 320px}.filters-pane{background:var(--c-panel);border:none;border-right:none;border-radius:var(--radius-lg);padding:16px 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var(--c-border);border-radius:var(--radius-md);box-shadow:var(--shadow-md);min-width:220px;padding:6px;z-index:5;max-height:320px;overflow-y:auto;backdrop-filter:blur(16px);-webkit-backdrop-filter:blur(16px)}.dropdown-item{padding:8px 10px;border-radius:8px;cursor:pointer;font-size:13px;transition:background var(--dur) var(--ease)}.dropdown-item:hover{background:var(--c-brand-tint);color:var(--c-brand)}.dropdown-sep{height:1px;background:var(--c-border);margin:4px 2px}.muted{color:var(--c-text-muted);font-size:12px}.thread .messages{flex:1 1 0;min-height:0;overflow-y:auto;overflow-x:hidden;padding:20px;display:flex;flex-direction:column;gap:10px;background:radial-gradient(800px 280px at 80% 0%,rgba(181,123,224,.05),transparent 60%),#f7f5fa}.bubble{max-width:70%;padding:12px 16px;border-radius:20px;font-size:var(--text-md);line-height:1.38;letter-spacing:-.02em;font-weight:450;box-shadow:var(--shadow-xs)}.bubble.inbound{background:var(--c-inbound);border:1px solid var(--c-border);align-self:flex-start;border-bottom-left-radius:6px}.bubble.outbound{background:var(--c-outbound);color:#fff;align-self:flex-end;border-bottom-right-radius:6px;box-shadow:0 2px 8px #3c00612e}.bubble.note{background:var(--c-note)!important;color:#5a4400!important;border:1px dashed var(--c-note-border);align-self:flex-end}.bubble .note-tag{font-size:10px;text-transform:uppercase;letter-spacing:.6px;margin-bottom:4px;color:#8a6a00;font-weight:600}.bubble .meta{font-size:11px;opacity:.75;margin-top:4px}.bubble.inbound .meta,.bubble.note .meta{color:var(--c-text-muted)}.composer{display:grid;grid-template-columns:auto 1fr auto;align-items:center;gap:10px;padding:12px 14px;background:#ffffffeb;backdrop-filter:blur(10px);-webkit-backdrop-filter:blur(10px);border-top:1px solid var(--c-border);flex:0 0 auto}.composer.private{background:var(--c-note)}.composer input{padding:13px 18px;border:1px solid transparent;border-radius:999px;font-size:var(--text-md);outline:none;background:#ebeaf0;transition:border-color var(--dur) var(--ease),box-shadow var(--dur) var(--ease),background var(--dur) var(--ease)}.composer input:focus{border-color:var(--c-brand-soft);box-shadow:var(--focus-ring);background:#fff}.composer button{padding:12px 20px;border:none;background:var(--c-brand);color:#fff;border-radius:999px;cursor:pointer;font-weight:600;font-size:var(--text-sm);letter-spacing:-.02em;transition:background var(--dur) var(--ease),transform var(--dur) var(--ease)}.composer button:hover:not(:disabled){background:var(--c-brand-deep)}.composer button:active:not(:disabled){transform:scale(.97)}.composer button:disabled{opacity:.45;cursor:not-allowed}.note-toggle{display:flex;align-items:center;gap:6px;font-size:12px;color:var(--c-text-soft);cursor:pointer}.btn{padding:10px 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auto}.contact-drawer header button{background:transparent;border:none;cursor:pointer;font-size:16px;color:var(--c-text-muted)}.drawer-body{padding:18px 16px;overflow-y:auto;flex:1 1 0;min-height:0}.drawer-avatar{width:64px;height:64px;border-radius:50%;background:var(--c-brand);color:#fff;display:grid;place-items:center;font-size:24px;font-weight:700;margin-bottom:12px}.drawer-body h3{margin:6px 0 4px}.drawer-section{margin-top:22px}.section-title{font-size:12px;text-transform:uppercase;letter-spacing:.6px;color:var(--c-text-muted);margin-bottom:8px}.history-item{padding:12px 14px;border:none;border-radius:var(--radius-md);cursor:pointer;margin-bottom:8px;background:var(--c-balloon);box-shadow:none;transition:background var(--dur) var(--ease)}.history-item:hover{background:var(--c-brand-tint);box-shadow:none}.history-item .top{display:flex;justify-content:space-between;align-items:center;font-size:13px}.status-pill{font-size:11px;padding:2px 10px;border-radius:999px;background:var(--c-brand-tint);color:var(--c-brand);font-weight:500;letter-spacing:.2px}.status-pill.status-open{background:#dcfce7;color:var(--c-ok)}.status-pill.status-pending{background:#fef3c7;color:var(--c-warn)}.status-pill.status-resolved{background:var(--c-brand-tint);color:var(--c-brand)}.empty{display:flex;align-items:center;justify-content:center;height:100%;color:var(--c-text-muted);padding:24px;text-align:center}.contacts-page{display:grid;grid-template-columns:360px minmax(0,1fr);gap:var(--pane-gap);height:100%;min-height:0;overflow:hidden}.contacts-list-pane{background:var(--c-panel);border:none;border-right:none;border-radius:var(--radius-lg);overflow-y:auto;display:flex;flex-direction:column;min-height:0;box-shadow:var(--shadow-sm)}.contacts-list-pane>header{padding:14px;border-bottom:1px solid var(--c-border);position:sticky;top:0;background:var(--c-panel);z-index:1}.contacts-list-header{display:flex;flex-direction:column;gap:10px}.contacts-list-title{display:flex;align-items:center;justify-content:space-between;gap:8px}.contacts-list-pane>header input,.contacts-list-header input{width:100%;padding:9px 12px;border:1px solid var(--c-border);border-radius:8px;font-size:14px;outline:none}.contact-new-form{padding:14px 16px;border-bottom:none;margin:12px 14px;background:var(--c-balloon);border-radius:var(--radius-md);display:flex;flex-direction:column;gap:8px;box-shadow:none}.contact-new-form input{width:100%;padding:8px 10px;border:1px solid transparent;border-radius:12px;font-size:13px;background:#fff}.contact-new-actions{display:flex;gap:8px}.contact-detail-header{display:flex;justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:16px}.btn.small{padding:6px 12px;font-size:13px}.contacts-list{flex:1}.contact-row{display:grid;grid-template-columns:auto 1fr 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auto}.composer-icon{width:38px;height:38px;border-radius:50%;border:1px solid var(--c-border);background:#fff;cursor:pointer;font-size:16px;display:grid;place-items:center;color:var(--c-brand);transition:background var(--dur) var(--ease),transform var(--dur) var(--ease),box-shadow var(--dur) var(--ease)}.composer-icon:hover:not(:disabled){background:var(--c-brand-tint);box-shadow:var(--shadow-xs)}.composer-icon:active:not(:disabled){transform:scale(.94)}.composer-icon:disabled{opacity:.45;cursor:not-allowed}.composer-input-wrap{position:relative}.composer-input-wrap input{width:100%}.qr-suggestions{position:absolute;bottom:calc(100% + 6px);left:0;right:0;background:#fffffff5;border:1px solid var(--c-border);border-radius:var(--radius-md);box-shadow:var(--shadow-md);display:flex;flex-direction:column;max-height:240px;overflow-y:auto;z-index:6;backdrop-filter:blur(14px);-webkit-backdrop-filter:blur(14px)}.qr-suggestion{display:grid;grid-template-columns:90px 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.page-header{padding:0;margin-bottom:22px}.flows-layout{display:grid;grid-template-columns:minmax(0,240px) minmax(0,1fr);gap:20px;align-items:start;width:100%;min-width:0}.flow-create-bar{background:var(--c-balloon);border:none;border-radius:var(--radius-lg);padding:18px 20px;margin-bottom:16px;display:flex;flex-direction:column;gap:10px;max-width:100%;box-sizing:border-box;box-shadow:none}.flow-create-bar label{display:flex;flex-direction:column;gap:6px;font-size:13px;color:var(--c-text-soft);min-width:0}.flow-create-bar input{padding:10px 12px;border:1px solid transparent;border-radius:12px;font-size:15px;width:100%;max-width:100%;box-sizing:border-box;background:#fff}.flow-create-actions{display:flex;gap:8px;flex-wrap:wrap}.flow-empty{background:var(--c-panel);border:1px dashed var(--c-border);border-radius:12px;padding:40px 24px;text-align:center;display:flex;flex-direction:column;align-items:center;gap:10px;box-sizing:border-box;max-width:100%}.flow-empty 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